Norfolk Redevelopment and Housing Authority

Virginia Freedom of Information Act

NRHA responds to all requests for records in accordance with The Virginia Freedom of Information Act (FOIA), located § 2.2-3700 et seq. of the Va. Code. It guarantees citizens of the Commonwealth and representatives of the media access to public records held by public bodies, public officials and public employees.

Use the information below to request records from NRHA. In addition, the Virginia Freedom of Information Advisory Council is available to answer questions about FOIA.

FOIA Coordinator - NRHA

P.O. Box 968
Norfolk, VA 23501-0968

Email:
nrhafoia@nrha.us

Phone: 757-314-1643

Fax: 757-314-2105

Virginia FOIA Advisory Council

Email:
foiacouncil@leg.state.va.us

Phone: 804-225-3056

Toll free: 1-866-448-4100

Public Rights Under FOIA

Members of the public have the right to request agency records anytime. Note the listing of FOIA specifics below:

View public rights under FOIA
  • You have the right to request to inspect or receive copies of public records.
  • You have the right to request that any charges for the requested records be estimated in advance.
  • If you believe that your FOIA rights have been violated, you may file a petition in district or circuit court to compel compliance with FOIA.
  • No provision of FOIA shall be construed to afford any rights to any person (i) incarcerated in a state, local or federal correctional facility, whether or not such facility is (a) located in the Commonwealth or (b) operated pursuant to the Corrections Private Management Act (§ 53.1-261 et seq.) or (ii) civilly committed pursuant to the Sexually Violent Predators Act (§ 37.2-900 et seq.). However, this restriction shall not be construed to prevent such person from exercising their constitutionally protected rights, including, but not limited to, their right to call for evidence in their favor in a criminal prosecution.

Requesting Records From NRHA

The public can request records by mail, fax, e-mail, in person or over the phone. FOIA does not require that a request be in writing, nor does it need to specifically state records are being requested under FOIA.

It is advisable that a written record be made of FOIA requests. This allows a record of your request and offers a clear statement of what records are being requested to eliminate any misunderstandings over a verbal request. To that end, requestors may be asked to complete a FOIA request form or an NRHA representative may complete one for you using the verbal information you supply. However, NRHA cannot refuse to respond to your FOIA request if you elect to not put it in writing.

Below is a list of items to consider when submitting a FOIA request:

Identifying the records

A request must identify the records you are seeking with “reasonable specificity.” This is a common-sense standard. It does not refer to or limit the volume or number of records being requested. Instead, it requires enough specificity that NRHA can identify and locate the records being sought.

Requesting existing records

A request must ask for existing records or documents. FOIA gives a right to inspect or copy records. It does not apply to a situation where you are asking general questions about the work of NRHA, nor does it require NRHA to create a record that does not exist. However, NRHA may summarize information under such terms and conditions as agreed to between the Norfolk Redevelopment and Housing Authority and the requester.

Choosing a record format

A requestor may choose to receive electronic records in any format used by Norfolk Redevelopment and Housing Authority in the regular course of business. For example, if requesting records maintained in an Excel database, you may elect to receive those records electronically, via e-mail, a computer disk, or receive a printed copy of those records.

Clarifying a request

If NRHA has questions about a request, please cooperate with staff’s efforts to clarify the type of records being sought, or to attempt to reach a reasonable agreement about a response to a large request. NRHA may need to discuss a request with the requestor for clarity.

NRHA Responsibilities in Responding to Your Request

Norfolk Redevelopment & Housing Authority must respond to your request within five working days of receipt. Day one is considered the day after a request is received. The five-day period does not include weekends or holidays.

The reason behind a request for public records is irrelevant and does not have to be stated before NRHA responds to a request. FOIA does, however, allow the Authority to ask the requestor to provide a name and legal address.

FOIA requires NRHA make one of the following responses within five days:

NRHA provides all requested records

We can provide the records requested in entirety.

NRHA withholds all requested records

We withhold all the records requested, because all the records are subject to a specific statutory exemption. (Of note, if all the records are being withheld, we must send a response in writing. That writing must identify the volume and subject matter of the records being withheld and state the specific section of the Code of Virginia that allows us to withhold the records.)

NRHA provides some records and withholds others

We provide some of the records requested but withhold other records. (Of note, we cannot withhold an entire record if only a portion of it is subject to an exemption. In that instance, we may redact the portion of the record that may be withheld and must provide the requestor with the remainder of the record. We must provide a written response stating the specific section of the Code of Virginia that allows portions of the requested records to be withheld.)

The requested records cannot be found

We inform in writing that the requested records cannot be found or do not exist. However, if we know that another public body has the requested records, we must include contact information for the other public body in our response.

NRHA requires additional response time

NRHA cannot respond to your request within the five-day period, and will state this in writing, explaining the conditions that make the response unattainable. This allows the Authority seven additional working days to respond to the request. This amounts to a total of 12 working days to respond.

NOTE - NRHA can petition the court for additional time to respond to a request if it is for a large number of records, requires an extraordinary lengthy search and/or the organization cannot provide the records within 12 working days without disrupting other organizational responsibilities. However, FOIA requires NRHA to make a reasonable effort to reach an agreement concerning the production of records before making a request for additional time.

FOIA Request Costs

Costs associated with responding to requests

FOIA allows NRHA to charge for costs associated with responding to FOIA requests. This can include staff time spent searching for documents, copying costs, etc. It will not include general overhead costs. Requestors can request an estimate in advance.

Deposits for requests estimated above $200

If NRHA estimates that it will cost more than $200 to respond to a request, we may require a deposit, not to exceed the amount of the estimate, before proceeding with your request. The five days that NRHA has to respond to your request does not include the time between when we ask for a deposit and when you respond.

Past-due FOIA balances

If a requestor has a monetary balance from a previous FOIA request that is more than 30 days delinquent, NRHA may require payment of the past-due bill before responding to a new FOIA request.

Types of Records NRHA Maintains

NRHA maintains records in accordance with timelines set forth by the Department of Housing and Urban Development (HUD), the Library of Virginia and other governing bodies as determined by the type of record. The list below is an illustration of the types of records NRHA maintains. Contact NRHA if you are interested in a record that you do not see listed.

View types of records maintained by NRHA
  • Housing statistics
  • Annual Report information
  • Assisted rental records (Housing Choice Voucher/Section 8 and public housing)
  • Client Services/Workforce Development information
  • Homebuyer assistance program records
  • Residential rehabilitation and relocation records
  • Housing reinvention records and grant applications
  • Property acquisition and sales
  • Neighborhood revitalization research and plans
  • Budget, procurement and financial records
  • Board of Commissioners meeting minutes
  • Architectural design plans

Commonly Used Exemptions

The Code of Virginia allows any public body to withhold certain records from public disclosure. It is the policy of NRHA to withhold records subject to the following exemptions:

View commonly used exemptions
  • Personnel records (§ 2.2-3705.1 (1) of the Code of Virginia)
  • Records subject to attorney-client privilege (§ 2.2-3705.1 (2)) or attorney work product (§ 2.2-3705.1 (3))
  • Vendor proprietary information (§ 2.2-3705.1 (6))
  • Records relating to the negotiation and award of a contract, prior to a contract being awarded (§ 2.2-3705.1 (12))