A reasonable accommodation is a change to a rule, policy, practice, procedure, or service that may be necessary to provide a person with a disability equal opportunity to use and enjoy housing or housing‑related services.

• Reasonable accommodations do not involve physical or structural changes
• They address administrative, procedural, or communication barriers
  General Information: What Is a Reasonable Accommodation?
  

Reasonable accommodations may be requested by or on behalf of an individual with a disability.

Requests may be made by:

• The applicant or resident
• A household or family member
• A service provider or case manager
• A legal representative

NRHA may request verification only when the disability or the need for the accommodation is not obvious.

• Verification may come from a knowledgeable third party
• Medical records or diagnoses are not required

You may request a reasonable accommodation at any stage of the housing or program process, including:

• During application or waiting list placement
• During tenancy
• During recertification or program participation
• During an eviction or grievance process

Examples of reasonable accommodations may include:

• Approval of a live‑in aide
• Service or support animals (see NRHA Pet Policy)
• Reserved or accessible parking spaces
• Changes to communication methods or formats
• Alternate formats of forms or notices
• Disability‑related policy or procedural exceptions

Each request is evaluated individually based on the disability‑related need.

Some requests involve changes to rules or procedures, while others involve physical changes to a unit.

• Reasonable accommodations change rules, policies, practices, or communication
• Reasonable modifications involve physical or structural changes to a unit or building

If your request involves construction or physical changes, you may need a reasonable modification instead.

• Learn more about Reasonable Modifications
  

NRHA staff can help guide you to the correct process if you are unsure.